Shipping & returns
Shipping
Orders are processed within 1–2 business days at our Delhi facility. Standard shipping typically takes 5–7 business days depending on your location.
You receive a tracking number by email as soon as your order ships.
Returns
We stand by the quality of every packet. Because these are food products, returns are accepted under specific conditions: the packet is unopened, the seal is intact, and the product arrived spoiled or damaged.
- Write to [email protected] within 48 hours of delivery, with your order number and a photo of the packet.
- Our team reviews the request and, if approved, arranges a pickup.
- You choose a replacement or a full refund.
Returns can’t be accepted for opened packets or for reasons unrelated to product quality. Thank you for understanding — it keeps the food chain safe for everyone.
